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Contact Information

Postal Address:   Pacific Business Centre
#101 - 1001 W. Broadway
Suite 381
Vancouver, BC  V6H 4E4
E-Mail:   General information:
Technical support:
Sales questions:

Technical Support

Free technical support is available via email to all users. Please use the Frequently Asked Questions as a first source for technical support. If your question is not answered there, send your request to: or use the help request form below.
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Your Message *  

Reporting Bugs

If you experience an uncaught exception, general protection fault (GPF) or something you believe is a bug, please send an email to:

Please do not assume someone else will report it. We will try to resolve reported bugs as quick as possible. However, we can't resolve bugs that have not been reported.

Please describe the problem in as much detail as possible. In your email message include the following information, please:
  • Program version number (as shown in the About tab).
  • The operating system (Windows XP/2003/Vista/2008 Windows 7, Windows 8) and version number (including service pack level).
  • Description of your problem (as much information as possible to retrieve the problem).
  • Steps needed to reproduce the bug.
  • Computer information: CPU type and speed, amount of memory installed.

We will try to help you as soon as possible, usually in one or two business days.

Feature Requests

Please let us know what features you would like to see in the next program release. Your questions, comments, suggestions and feature requests are welcome at:

Sales Questions

Sales questions concerning our software programs should be directed to:
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