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Contact Information

Postal Address:   ContextMagic.com
30 Pekarska str., Room 18
Lviv, 79008
Ukraine
E-Mail:   General information: info@contextmagic.com
Technical support: support@contextmagic.com
Sales questions: sales@contextmagic.com

Technical Support

Free technical support is available via email to all users. Please use the Frequently Asked Questions as a first source for technical support. If your question is not answered there, send your request to: support@ContextMagic.com or use the help request form below.
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Reporting Bugs

If you experience an uncaught exception, general protection fault (GPF) or something you believe is a bug, please send an email to: support@ContextMagic.com

Please do not assume someone else will report it. We will try to resolve reported bugs as quick as possible. However, we can't resolve bugs that have not been reported.

Please describe the problem in as much detail as possible. In your email message include the following information, please:
  • Program version number (as shown in the About dialog window).
  • The operating system (Windows 7, Windows 8, Windows 10, Windows Server, etc.) and version number.
  • Outlook version number and platform (e.g. Outlook 365 64-bit)
  • Description of your problem (as much information as possible to retrieve the problem).
  • Steps needed to reproduce the bug.
  • Computer information: CPU type, amount of memory installed.

We will try to help you as soon as possible, usually in one or two business days.
 

Feature Requests

Please let us know what features you would like to see in the next program release. Your questions, comments, suggestions and feature requests are welcome at: support@ContextMagic.com
 

Sales Questions

Sales questions concerning our software programs should be directed to: sales@ContextMagic.com
 
 
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